The challenge
Policy growth depended heavily on brokers, renewals and inbound demand, limiting access to larger commercial accounts and creating unpredictable new-business flow.
The process
Built a targeted outbound system for CFOs, risk managers and benefits decision-makers, with coverage-specific campaigns framing risk exposure and coverage gaps, and qualification aligned to broker handoffs.
The results
- $25M in written premium attributed in 12 months
- 240+ qualified commercial & specialty policy opportunities
- 2.9× increase in average policy value ($85K → $247K)
- New-business conversion improved from 11% to 28%



