The challenge
Heavy dependence on OTAs and paid ads compressed margins, while inconsistent direct-booking demand made revenue unpredictable across seasons.
The process
Built a targeted outbound engine focused on corporate travel managers, event planners and group-booking decision-makers, positioning the property as a preferred direct-booking partner with negotiated rate programs.
The results
- $4.2M+ in direct booking revenue generated
- 320+ qualified group & corporate booking inquiries annually
- 62% reduction in OTA-driven bookings



